Privacy Policy
Arkava Ltd ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website arkava.ai or use our services.
Information We Collect
We may collect information about you in a variety of ways:
- Personal Data: Name, email address, telephone number, company name, job title, and other contact information you voluntarily provide through our contact forms.
- Usage Data: Information about how you use our website, including your IP address, browser type, pages visited, and time spent on pages.
- Cookies: Small data files placed on your device to improve your experience and understand site usage.
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide customer support
- Send you marketing communications (with your consent)
- Improve our website and services
- Comply with legal obligations
- Process transactions and send related information
Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate personal data
- Request erasure of your personal data
- Object to processing of your personal data
- Request restriction of processing
- Data portability
- Withdraw consent at any time
Third-Party Services
We may use third-party services that collect, monitor and analyse information, including:
- HubSpot (CRM and marketing)
- Google Analytics (website analytics)
- Calendly (appointment scheduling)
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: engage@arkava.ai
Company: Arkava Ltd
Location: United Kingdom
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.